Last updated: 25 January 2025
When you use Gatwick Airport Taxi Transfer, we collect: booking information (name, email, phone, pickup/drop-off locations, travel dates, flight numbers), payment information (processed securely via Stripe — we do not store full card numbers), account information (if you create an account), technical information (IP address, browser type via cookies), and communications records.
We use your personal information to: process and confirm your booking, assign a driver and communicate driver details, track your flight and adjust pickup timing, process payment via Stripe, respond to customer service enquiries, send booking reminders and driver notifications, send marketing communications (only with consent — unsubscribe any time), improve our website and services, and comply with legal obligations.
We share your personal information only with: your assigned driver (name, pickup/drop-off, flight number, phone), Stripe (payment processing — PCI DSS Level 1 compliant), our email provider (SendGrid/Mailgun for booking confirmations), Google Analytics (anonymised usage data), and legal authorities where required by law.
We do not sell your personal data to third parties.
Under UK GDPR you have the right to: access your data, rectify inaccurate data, request erasure, restrict processing, data portability, object to processing, and withdraw marketing consent. Contact us at info@gatwickairporttaxitransfer.com to exercise any right.
All data is encrypted via 256-bit SSL/TLS. Payment processing is handled by Stripe (PCI DSS Level 1). Access to personal data is restricted to authorised staff on a need-to-know basis.